- ALWAYS ON. ALWAYS RESPONSIVE.
Put AI Agents to Work for Your Business
AI agents answer calls, understand caller intent, capture key details, and route every conversation to the right next step. Built for real business conversations, AYC helps teams stay responsive, reduce manual work, and scale call handling without sacrificing consistency.
- AI AGENT BENEFITS
Why Thousands of Businesses Choose AI Agents for Call Handling
Our AI agents help businesses stay available, organized, and efficient across every conversation while creating a more consistent caller experience.
24/7 Availability
Answers every call instantly, day or night, without relying on staff availability.
Understands Caller Intent
Identifies the purpose of each call, and responds appropriately to guide the conversation forward.
Custom Call Logic
Follows your business rules and call flows, adapting responses based on timing, context, and caller input.
Decision-Based Routing
Routes calls intelligently based on intent ensuring important conversations reach the destination
Scales Without Staffing
Handles spikes in call volume automatically, eliminating the need to hire & schedule additional staff.
Automated System Updates
Logs call details, updates records, and syncs information across your systems without manual follow-up.
- REAL-WORLD USE CASES
AI Agents Built for Real Conversations
AYC’s AI agents are designed to support the kinds of calls businesses handle every day. Instead of forcing every caller through a rigid script, AI agents use structured logic to move conversations forward based on what the caller needs.
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- Custom Call Handling
Built to Adapt Across Industries and Use Cases
Our AI Agent is designed to support businesses across multiple industries, handling new inquiries and existing callers using custom call rules that reflect how your operations actually work.
Service Provider
A homeowner calls to request an estimate for a new HVAC installation. The AI Receptionist gathers property details, preferred service timing, and routes the request for follow up.
Legal
A prospective client calls with questions about an employment dispute. The AI Receptionist collects key intake information and schedules an consultation based on availability.
- Visibility Into Every Call
Clarity, Context, and Control All in One Place
The AYC dashboard gives your team a clear view of how calls are handled, why callers are reaching out, and what happens next. From summaries to recordings, everything is organized so your team stays informed without digging.
Caller Context
See who’s calling, when they reached out, and why, with structured summaries that make every conversation easy to understand.
Call Activity
Review call recordings and transcripts to hear exactly how conversations were handled and spot patterns over time.
Notifications & Alerts
Stay up to date with real-time or scheduled notifications when new calls come in or specific actions are required.
System Sync
Call details automatically sync with your CRM and connected tools, keeping your records accurate without manual updates.
- AI Agent
Choose Your Voice
Select the voice your AI Agent uses to answer calls, with options that align to your brand and support multiple languages.
Ava – Eng, Span
Intelligent and confident Professional
Tyler - Eng, and French
Clear and approachable
Friendly
Marcus – Eng and Span
Cool and confident
Casual
Janelle- Eng and Span
Warm and composed
Professional
Sierra - Eng, and French
Upbeat and expressive
Friendly
Beth - Eng, and French
Pleasant and upbeat
Casual
- Built Around Your Workflow
Custom Call Logic That Reflects How You Operate
Every business handles calls differently. AYC gives you control over how AI agents respond, what they ask, and what happens next, so call handling aligns with your workflows instead of forcing you into generic automation.
Custom Greetings
Control how calls begin with greetings, introductions, and opening language that match your brand, set the right tone, and create polished first impression.
Question Logic
Define which questions are asked, when they are asked, and how the conversation changes based on caller responses, intent, and the information collected.
Decision Rules
Set the conditions that determine whether a call should be routed, escalated, scheduled, or completed automatically.
Outcome Mapping
Choose what happens after each interaction, from summaries and follow-up actions to transfers and booked next steps.
- A FEW OF OUR INTEGRATION PARTNERS'
Connect Your Existing Tools to Answer Your Calls
Our platform easily integrates with your business tools. Just tell us what you need.
Acuity Scheduling Appointments, meetings and scheduling Anywhere
Appointments, meetings and scheduling Anywhere
Automatically map call data into your CRM fields.
Supports seamless integration with over 8,000 applications to keep your systems connected.
Automatically send your call data to your CRM
Zendesk – Your customer information and messages in one place.
Automatically map call data into your CRM fields
Have questions about our integrations? Speak with a member of our team to see how AYC connects with your existing tools
- 30-day money-back guarantee. Setup in minutes.
Every AI Agent plan includes our 24/7 live agents on standby.
Enterprise
Custom
Get tailored pricing
(As low as $1.00 per call)
- Custom pricing based on needs
All Plans Include
Lead Qualification & Intake
English, Spanish & French Fluency
Rich Caller Insights
Free White-Glove Setup
Business System Integrations
Spam Blocking
Live Customer Support
Call Recordings & Transcripts
- Questions you might have
Direct answers to your most pressing questions about our services.
About AI Agents
AI Agent is a call answering solution that listens, transcribes, and responds to calls, escalating to a human when needed — the first AI-led phone answering service with 24/7 human support.
AI Agents screen leads, books appointments, blocks spam, and escalates complex calls to a live agent, delivering 24/7 complete coverage.
Yes. AI Agents use a conversational voice, and businesses can customize greetings to introduce the service transparently and professionally.
Billing, Pricing, and Value
AYC offers simple per-call pricing with no setup fees, no contracts, no spam charges, and a 30-day money-back guarantee for risk-free signup. Subscribe month-to-month and cancel anytime.
No. Human escalation is included with every AI Agent subscription. Smith.ai is the first AI-first answering service that provides 24/7 human support.
AI Agents offer 24/7 call handling without hiring, training, or managing staff — reducing overhead while ensuring no missed calls.
Live Agent Involvement
We employ 500 live agents across North America who are rigorously trained to handle a wide range of call scenarios across industries and applications. They work from quiet home offices to give you the experience of an in-house staff person, with none of the "call center" vibe.
Yes. Escalation rules are built into your call handling playbook and tailored to match your business needs.
Transitions are seamless, AI Agents will always inform the caller before connecting them to a human agent, avoiding cold transfers and jarring experiences.
Quality, Security, and Integrations
Every call is recorded and transcribed, providing a clear, verifiable record for quality assurance, training, and business documentation.
Yes. AYC follows strict security protocols including encrypted storage for call recordings and transcripts.
Yes. AI Agents natively integrate with Salesforce, HubSpot, Clio Grow, Clio Manage, plus 5,000+ apps either natively, or through Zapier and Make.
- Get Started
Put AI Agents to Work for You
See how AYC’s AI agents can answer calls, capture key information, and move every conversation to the right next step.