- LIVE AGENT PLANS & PRICING
Never Miss a Chance to Convert a Caller
- Our Answer
Empower your chatting
Entry
Built for solopreneurs and small teams
$300USD / per month
- 30 Calls
- $300 /per month
- 30-Day Money Back Guarantee
- Lead screening, qualification, & intake
- Live-staffed with expert agents 24/7
- Rich business insights in your dashboard
Standard
Built for growing teams
$180USD / per month, billed annually
No setup fees. No annual contacts.
- 90 Calls
- $810 /per month
- 30-Day Money Back Guarantee
- Lead screening, qualification, & intake
- Live-staffed with expert agents 24/7
- Rich business insights in your dashboard
Pro
Built for seasoned organizations
$2100USD / per month
No setup fees. No annual contacts.
- 300 Calls
- $2,100 /per month
- 30-Day Money Back Guarantee
- Lead screening, qualification, & intake
- Live-staffed with expert agents 24/7
- Rich business insights in your dashboard
- What’s Included
Essential live agent features included with every plan.
CRM integrations
Call details are sent automatically to your CRM.
Lead qualification
We’ll capture and qualify your leads based on your custom criteria.
New client intake
We’ll ask business-specific intake questions for your qualified leads.
Dedicated phone number
A dedicated local or toll-free number is given to you, and only you.
Live-staffed 24/7
Never miss an opportunity with around-the-clock live call answering.
- What’s Included
Call Add-Ons (priced per call /monthly)
Book appointments
We’ll schedule meetings directly on your calendar.
SMS/Slack notifications
Receive a SMS/Slack message when a caller qualifies for a transfer.
Microsoft Teams notifications
Get a message in Teams when a caller qualifies for a transfer.
Text & email follow-up
Based on your criteria, we’ll send a follow-up message after the call.
Conflict checks
Our receptionists can check new leads for conflicts of interest.
Call recording & transcription
We’ll automatically record and transcribe all calls.
Dedicated Spanish line
Every call answered in Spanish by a fluent Spanish-speaking agent.
Accept Collect Calls
We’ll accept (and pay) the charges for any incoming collect calls.
Accept Payments
From deposits to invoices, we make sure you get paid.
Third-Party intake
We’ll input caller information and ask questions on a third-party form.
Complex Call Routing
Set unique rules for each number, time of day, and extension.
Custom Calendaring
We can book meetings with complex rules, like checking multiple calendars.
Extended Intake
Ask six additional questions to further qualify and organize leads.
Custom Extended Intake
Add more questions beyond extended intake, as needed.
- Monthly cost
Plan Add-Ons (monthly cost)
Ensure every call is answered promptly with intelligent routing, custom handling rules, and seamless after-hours coverage that keeps your business responsive and accessible at all times.
Business Caller ID for Outbound
Your customers only ever see one phone number: Yours.
Additional Transfer Destinations
Add lines or extensions for transfer destinations and routing.
Inbound Call Tracking Numbers
Get the most out of your marketing campaigns with tracking numbers.
- Testimonial
See what our clients are saying
Professional, reliable, and easy to work with. Our callers are taken care of, and the experience feels consistent with our brand every single time.
- Our Answer
Frequently Asked Questions
A live agent is a trained human agent who answers inbound calls on your behalf. They follow your instructions, capture caller details, qualify leads, route calls, and document every interaction so your team stays informed.
Yes. All live agent plans are 100% live-staffed by trained agents. Calls are answered by real people, not AI.
Yes. All plans include access to live agents available around the clock, so calls are answered day, night, weekends, and holidays.
A call is counted when a live agent answers and handles an inbound call on your behalf. Short hang-ups, spam, or misdials can be handled according to your call instructions.
If you exceed your plan’s included call volume, additional calls are billed based on your selected add-ons or usage. Coverage continues without interruption.
Are there setup fees or long-term contracts?
Yes. All plans include a 30-day money-back guarantee, allowing you to try the service risk-free.
Absolutely. You can provide custom greetings, intake questions, lead qualification criteria, routing rules, and escalation instructions based on how your business operates.
Call details can be sent automatically to your CRM. Additional integrations and third-party intake forms are available through add-ons.
Yes. Appointment booking, complex calendaring, and payment collection are available as per-call add-ons.
Yes. Multilingual call handling is available, including dedicated language lines staffed by fluent agents.
Yes. You can change plans, add features, or adjust call handling as your needs evolve.
Enterprise plans are customized based on call volume, complexity, and workflow requirements. Contact us to build a plan tailored to your business.
You can sign up directly for Entry, Standard, or Pro plans, or schedule a free consultation to discuss Enterprise or custom needs.